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Privacy Policy

Bowens International Ltd (“we”) are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions of Sale and Order and Returns Information Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  Unless otherwise stated, words defined in this policy shall have the same meanings as those set out in our Terms and Conditions of Sale.  We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place at any time including but not limited to the act. 
When you shop on this website (www.bowensusa.com)(the "Website"), we will ask you to input and we will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, Product selections, and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our Website that were viewed during your visit, the Products you clicked on, and any search terms that you entered on our Website. We may collect this information even if you do not register with us.

You should be aware that this Website is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any personal information that you provide to us (or which is available on public registers) and any user information, from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office in the United Kingdom. 
We use your information only for the following purposes:

Processing your orders; 
For statistical or survey purposes to improve this Website and its services to you; To notify you about changes to our services; 
To serve Website content to you; 
To administer this Website; 
If you consent, to notify you of Products or special offers that may be of interest to you.

All information you provide to us is stored on our secure servers.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will be given the option to receive information from us by e-mail about Products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you untick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by following the “unsubscribe” link in any email or by making a request via the Support link which can be found on each page of this Website.

Your personal information may be disclosed to other businesses and to reputable third parties in order to process your order. We require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place at any time. We will not release your personal information to any company outside of Bowens International Ltd group for marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and/or user information, we are entitled do so.  In addition we may also disclose your personal information in order to enforce or apply any of our Terms and Conditions of Sale and/or our Orders and Returns Information Policy.

When entering any of our competitions, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a competition, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe at any time by following the unsubscribe link in any email received.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website.

Registration.
You warrant that: the personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the personal information by contacting our Customer Service Representatives via the Support link which can be found on each page of this Website.  You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees arising out of any breach of these terms by you or any other liabilities arising out of your use of this Website, or by the use by any other person accessing the Website using your shopping account and/or your personal information.

Children's Privacy.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Website from those we actually know are under 13, and no part of our Website is structured to attract anyone under 13.  We do not use our Website to knowingly solicit personal information from or market to anyone under the age of majority in his or her country.  Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children’s On-line Privacy Protection Act of the United States and other applicable laws or regulations.  If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by email at www.bowensusa.com and we will take reasonable steps to remove that information from our databases.

Changes to our Privacy Policy.
We reserve the right to make changes to this Policy at any time.  Any such changes we make in the future will be posted on this page and, where appropriate, notified to you by email.

Contact.
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to the Customer Service office of Bowens International Ltd as follows:
Customer Service Manager, Bowens International Ltd, 355-357 Old Road,
Clacton on Sea,
Essex, CO15 3RH, United Kingdom. 

Governing Law.
This Privacy Policy is governed by the laws of England and Wales.  Any dispute or claim arising our of or in connection with this Privacy Policy (including non-contractual claims and disputes) will be subject to the exclusive jurisdiction of the courts of England and Wales. 

 

 

 
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